3pk365 Privacy Policy

This Privacy Policy applies to all users of the 3pk365 platform, accessible at 3pk365.org. The terms "3pk365," "we," "us," and "our" refer to the operator of this platform. The terms "you," "your," and "the Player" refer to any individual who accesses the 3pk365 website, registers an account, deposits funds, places bets, plays casino games, or interacts with any feature of the platform.

3pk365 is committed to processing personal data in a transparent, fair, and lawful manner. This Privacy Policy has been prepared in accordance with internationally recognised data protection principles and the requirements of 3pk365's online gaming licence. It sets out the categories of personal data we collect, the purposes for which that data is processed, the lawful basis on which processing is conducted, the parties with whom data may be shared, and the rights available to you as a data subject.

By registering an account on 3pk365 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, you should discontinue use of the platform and request account closure through our support team.

3pk365 collects personal data across several categories depending on how you interact with the platform. The following table summarises the main categories of data collected and the typical source of that data:

3pk365 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health information, or biometric data beyond what is strictly required for identity verification purposes. Where biometric data (such as a liveness check photograph) is processed as part of KYC, it is handled exclusively by the regulated third-party identity verification provider and is not retained by 3pk365 directly.

3pk365 processes personal data only for specific, legitimate purposes. The following are the primary purposes for which your data is used:

• Account Management: Creating and maintaining your 3pk365 player account, verifying your identity, and enabling your access to all platform features including cricket betting, PSL markets, slots, and live casino.
• Transaction Processing: Processing PKR deposits and withdrawals through supported methods including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, Mastercard, and USDT; resolving payment disputes; and maintaining accurate financial records.
• Legal and Regulatory Compliance: Meeting anti-money laundering (AML) obligations, conducting Know Your Customer (KYC) checks, fulfilling requirements imposed by 3pk365's international gaming licence, and responding to lawful requests from regulatory or law enforcement authorities.
• Responsible Gaming: Monitoring wagering behaviour to identify potential problem gambling patterns; enforcing self-exclusion requests; applying player-requested deposit limits, session limits, and cooling-off periods; and meeting responsible gaming obligations under our operating licence.
• Fraud Prevention and Security: Detecting and preventing unauthorised account access, duplicate account creation, bonus abuse, match-fixing activity, money laundering, and other prohibited conduct described in the Terms and Conditions.
• Platform Improvement: Analysing aggregated and anonymised usage data to improve platform performance, game offerings, user interface design, and support response quality.
• Customer Support: Responding to your support enquiries, resolving disputes, and processing complaints through our 24/7 live chat and email support channels.
• Marketing Communications: Sending promotional emails, SMS notifications, or in-platform messages about bonuses, new games, and offers — but only where you have opted in to receive such communications. You may opt out at any time.

All personal data processing carried out by 3pk365 is grounded in one or more of the following lawful bases in accordance with internationally recognised data protection standards:

• Contractual Necessity: Processing is necessary to perform the contract between 3pk365 and you as a registered player — including account creation, betting, casino game access, and financial transactions.
• Legal Obligation: Processing is required for 3pk365 to comply with applicable laws and the conditions of its international online gaming licence — including AML verification, KYC obligations, and record-keeping requirements.
• Legitimate Interests: Processing is necessary for 3pk365's legitimate interests — including fraud prevention, platform security, responsible gaming monitoring, and general platform improvement — where those interests are not overridden by your fundamental rights and freedoms.
• Consent: For marketing communications only — 3pk365 sends promotional messages only to players who have explicitly opted in. Consent may be withdrawn at any time without affecting the legality of prior processing or your ability to use the platform.

3pk365 does not sell, rent, or otherwise commercially transfer your personal data to third parties. Data is shared only in the following limited and controlled circumstances:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, Mastercard, and USDT processors receive only the transaction data strictly necessary to process your deposits and withdrawals. All payment partners are contractually required to handle your data securely and solely for the purpose of completing transactions on your behalf.
• Identity Verification Providers: Regulated third-party KYC service providers receive identity documents and liveness check images for the sole purpose of verifying your identity in compliance with our licensing obligations. These providers are bound by strict data protection agreements.
• Technology Infrastructure Partners: Cloud hosting, platform software, and security monitoring providers may process certain technical and account data in the course of operating and maintaining the 3pk365 platform. All infrastructure partners are subject to data processing agreements.
• Game Providers: Casino and slot game providers may receive a pseudonymised player identifier and wagering data necessary to operate the game session and calculate outcomes. Your full identity is not shared with game content providers.
• Regulatory and Legal Authorities: 3pk365 may disclose personal data to licensing regulators, financial intelligence units, law enforcement agencies, or courts of competent jurisdiction where required to do so by law or a valid legal order.
• Fraud Prevention Networks: 3pk365 may share flagged account data with shared fraud prevention databases where legally permitted and where doing so is necessary to protect the integrity of the platform and the safety of other players.

Any third party that receives personal data from 3pk365 is contractually required to implement appropriate technical and organisational security measures and to process that data only for the specified purpose for which it was shared.

3pk365 uses cookies and similar tracking technologies to enable core platform functionality, improve user experience, and analyse platform usage. The following categories of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the platform to function correctly. They enable session management, login state persistence, security token validation, and basic navigation. These cookies cannot be disabled without affecting core platform functionality.
• Performance and Analytics Cookies: These cookies collect aggregated, anonymised information about how players use the 3pk365 platform — including which pages are visited most frequently, how long sessions last, and where navigation errors occur. This data helps us improve the platform experience.
• Functional Cookies: These cookies remember your preferences — such as your selected language, preferred betting market views, or responsible gaming reminder settings — so that you do not have to re-enter them on every session.
• Marketing Cookies: Where you have consented to marketing communications, these cookies help 3pk365 understand the effectiveness of promotional campaigns and serve relevant offers within the platform. Marketing cookies are only set following your explicit opt-in.

3pk365 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Active Account Data: Retained for the full duration of your account's active status plus a minimum of five years following account closure, as required by anti-money laundering regulations applicable to online gaming operators.
• Financial Transaction Records: Retained for a minimum of five years following the date of each transaction, in accordance with financial record-keeping requirements under our operating licence.
• KYC and Identity Documents: Retained for a minimum of five years following account closure or the date of last transaction, whichever is later. In certain regulatory circumstances, a longer retention period may apply.
• Support and Communications Data: Live chat transcripts, support tickets, and email correspondence are retained for a minimum of two years following resolution of the relevant matter.
• Marketing Preference Records: Consent records and opt-out records are retained indefinitely as evidence of your marketing preference history, even after active marketing ceases.
• Technical and Log Data: Server logs and security event logs are typically retained for a period of 12 months, unless a specific security investigation requires longer retention.

Following the expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised. Where data cannot be immediately deleted due to technical constraints, it will be isolated from active processing until deletion is possible.

3pk365 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS encryption for all data in transit between your device and 3pk365 servers.
• AES-256 encryption for sensitive data stored at rest, including identity documents and financial records.
• Multi-factor authentication options for player account access, including OTP verification via your registered JazzCash or EasyPaisa mobile number.
• Role-based access controls limiting internal staff access to personal data strictly on a need-to-know basis.
• Continuous security monitoring and intrusion detection systems operating across all platform infrastructure.
• Regular security audits and penetration testing conducted by qualified independent security professionals.
• Incident response procedures enabling 3pk365 to detect, contain, and notify affected users of any personal data breach within required timeframes.

As a player on 3pk365, you have a number of rights in relation to your personal data. These rights are available to you at any time by submitting a request to the 3pk365 support team through the Support page or by emailing [email protected]:

• Right of Access: You have the right to request a copy of all personal data that 3pk365 holds about you. We will respond to verified access requests within 30 days.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. In many cases you can update standard account details directly through your account settings.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data. Note that this right is subject to 3pk365's legal obligation to retain certain data — particularly financial transaction records and KYC documentation — for the minimum periods described in Section 07.
• Right to Restrict Processing: You may request that 3pk365 restricts processing of your personal data in certain circumstances — for example, while a dispute regarding data accuracy is being resolved.
• Right to Data Portability: You have the right to receive a copy of the personal data you provided to 3pk365 in a structured, commonly used, and machine-readable format.
• Right to Object: You may object to processing of your personal data where 3pk365 relies on legitimate interests as the lawful basis, and where your interests, rights, and freedoms override those interests.
• Right to Withdraw Consent: Where processing is based on your consent — specifically for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

3pk365 will acknowledge all data rights requests promptly and respond substantively within 30 days. In complex cases, this period may be extended by an additional 60 days, in which case we will notify you of the extension and the reason for it.

3pk365 is strictly an adults-only platform. No individual under the age of 21 is permitted to register an account, access any real-money betting or casino feature, or provide any personal data to 3pk365 under any circumstances.

3pk365 does not knowingly collect, store, or process personal data belonging to individuals under the age of 21. Age verification is conducted as part of the registration process and at the KYC verification stage. Where 3pk365 discovers — whether through verification checks, third-party reporting, or any other means — that personal data has been provided by an individual below the age of 21, the following steps will be taken immediately:

• The account will be suspended and permanently closed.
• Any funds deposited to the account will be returned to the source payment method after deducting any real-money amounts wagered.
• All personal data associated with the underage account will be deleted from 3pk365 systems as promptly as technically possible, subject only to any mandatory retention requirements.

As an internationally licensed online gaming platform, 3pk365 may process and store personal data on servers located in jurisdictions outside Pakistan. Where personal data is transferred internationally, 3pk365 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy.

Safeguards used for international transfers include:

• Data processing agreements with all third-party service providers and infrastructure partners that include binding data protection obligations.
• Use of service providers located in or operating under the data protection frameworks of jurisdictions recognised as providing adequate levels of data protection.
• Technical security measures — including encryption at rest and in transit — applied uniformly regardless of the jurisdiction in which data is stored.

Where you would like further information about the specific safeguards in place for international transfers of your personal data, you may contact the 3pk365 support team who will provide relevant details to the extent permitted by applicable law and contractual confidentiality obligations.

3pk365 reserves the right to update, amend, or replace this Privacy Policy at any time. Changes may be required to reflect updates in applicable data protection law, changes to our platform operations, new product or service offerings, or updated practices by third-party service providers.

Where changes are material — meaning they affect how your personal data is used in ways that are not already described in the current version of this policy — 3pk365 will notify you via email to your registered address or via an in-platform notification at your next login. The "Last Updated" date displayed at the top of this page will be revised to reflect the date of the most recent revision.

Your continued use of the 3pk365 platform following the posting of any revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the revised policy, you should cease using the platform and request account closure through our Support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 3pk365 handles your personal data, please contact our support team through any of the following channels:

• Support Page: 3pk365.org/support — submit a ticket or start a live chat session available 24/7.
• Email: [email protected] — for written data rights requests, privacy enquiries, and formal complaints. Average response time is 3–5 minutes for live chat and within 24 hours for email.

All data rights requests will be acknowledged promptly and handled in accordance with the timeframes and procedures described in Section 09 of this Privacy Policy. When submitting a data rights request by email, please include your registered 3pk365 username and the email address associated with your account so that we can verify your identity before processing the request.